Documentation
FAQ
Common questions about privacy, formats, OCR, hotkeys, automation, and platform-specific limitations.
Does SnapTray upload my captures?
No automatic upload happens by default. Capture, annotation, pinning, and recording stay local unless you explicitly use the Share URL action. On direct-download builds, SnapTray checks for updates via the platform-native updater (Sparkle on macOS, WinSparkle on Windows), which can be disabled in Settings.
Which output format should I use?
- MP4 for long videos and tutorials
- GIF for short loops or small demos
- WebP for lighter animated snippets
Why is OCR unavailable on my system?
OCR availability depends on platform support and installed language packs.
Can I customize default hotkeys?
Yes. Open Settings > Hotkeys and edit by category.
Can I use SnapTray from scripts?
Yes. The CLI is the official automation interface for local capture and IPC-based control. See CLI for the complete command reference.
What are the current platform limitations?
- Multi-monitor and mixed-DPI capture still benefits from more real-device testing
- Screen recording may fall back to the Qt capture engine when native APIs are unavailable, which can be slower
- System audio capture on macOS requires macOS 13+ or a virtual audio device such as BlackHole
Where should I report bugs?
Open an issue on GitHub and include:
- OS version
- SnapTray version
- Reproducible steps
- Screenshots or recordings when relevant